Terms and Conditions
Terms & Conditions: Prices are per person and GST inclusive. All tours and itineraries are subject to weather conditions, aircraft availability and pilot discretion. Passenger weight limitations may apply.
Please note: All flights are subject to weather & airstrip conditions.
Prices: Our flight prices are subject to change. Fuel levies may be added if required.
All cancellations must be in writing and addressed to the company. Cancellation fees are payable by the passenger as follows:
If up to 4 weeks prior to departure - $300
Less than 2 weeks prior to departure - 50% of full fare
Less than 1 week prior to departure – 100% of full fare
The company reserves the right to at any time cancel or withdraw a flight, tour, or charter. The company shall not be liable for any loss or damage in respect of such cancellation or withdrawal.
Use of tour photographs and privacy
From time to time the company may use photographs taken by its employees whilst on tour and charter for various promotional and other purposes, including advertising on its website. The passenger hereby acknowledges and consents to their images being used by the company for its sole purposes.
Alterations to travel arrangements
The company reserves the right to substitute aircraft without notice. Whilst every effort will be made to provide the flights, journey, trip or tour offered, the company nevertheless reserves the right to change, modify, alter or cancel any flights, journey, trip or tour for any reason whatsoever. The company shall have no liability obligation or responsibility including where delays, cancellations, price increases or other alterations have been caused by circumstances beyond its control, including but not limited to delays, interruptions or changes due to weather conditions, technical problems with transport, industrial action, natural disasters, riots, terrorist activities, airport closures or other breakdowns in arrangements. The company shall not in any circumstances be held liable for and will not accept responsibility or liability for acts, omissions, defaults, failures on the part of or by any third party who may provide the passenger with services and facilities at the request of the company.
Illegal and other acts
The company reserves the right to remove the passenger from a flight or tour without any liability to pay compensation if the passenger at any time commits any act which in the opinion of the company is offensive, illegal, or dangerous or may endanger the health or safety, or impair the comfort of, other passengers or crew, or if the passenger disobeys any direction or instruction of the company’s flight crew.
For safety reasons the baggage allowance per Passenger is strictly controlled. The baggage weight limit will be advised to the Passenger at the time of flight confirmation. Unless specifically exempted, baggage must be soft squashable bags, not rigid suitcases or framed trolley bags. Under no circumstances must the Passenger carry in checked baggage or on board the Company’s aircraft any dangerous or prohibited items (as those terms are defined by the Civil Aviation Safety Authority). Subject to law, the Company shall not be responsible or liable for any loss, damage or inconvenience caused in the handling of the Passenger’s baggage (which for the purposes of this term includes any equipment and personal property), including as a result of negligence.. Notwithstanding, the Company shall have no liability for any inherent defect in or normal wear and tear to that baggage, or loss of or damage to checked baggage reported more than 12 hours after that baggage became available for collection.